Shipping/Returns

SHIPPING POLICY

Cari Ginger ships via USPS and offers free shipping on all domestic orders. We do not currently ship internationally.

We offer expedited two day shipping  at a cost of $30. We do not ship to P.O. Boxes.

Please note that USPS delivery quotes indicate the amount of time needed for shipping, but do not include the time needed to prepare your order. Most pieces are ready for shipping within 48 hours of ordering, but some orders require additional time in production since the majority of our work is made by hand out of our Venice studio.

2-day shipping orders placed after 1 pm PST will not be shipped out until the next business day.

RETURNS

Cari Ginger is dedicated to creating a positive shopping experience for our customers.
We will accept unworn, undamaged, full-price items purchased within 14 days.
We will accept returns on sale items within 7 days of purchase.

We do not accept returns on any special orders, custom styles or FINAL SALE items.
To return an item, please email through the website under contact.

For all approved returns you may request a shipping label from us via the website under contact and we will deduct 10.00 from your return total or you may use your own.

If you are a customer who chooses not to use the provided USPS label, please be sure to use an insured courier – FedEx, UPS, USPS) and retain your receipt. Cari Ginger is not responsible for items that are lost, stolen or damaged in transit.

Merchandise should be shipped to:
Cari Ginger
Attn: Website Return
2207 Ocean Front Walk
Unit #1
Venice, Ca. 90291

Once the refund is submitted, a confirmation email will be sent to the email address associated with the original order (unless otherwise specified), and the refund in the original form of payment. Please allow 3-5 business days for the refund to post to your account.